Frequently Asked Questions

Pin the extension icon to your toolbar

1. Click the extensions icon (puzzle piece) in the top-right corner.
2. Find "PhotosDownloader for Facebook™" and click the pin icon next to it.

Open the Manage Subscription page

1. Click the extension icon in the top-right corner.
2. Click the icon next to your account name.
3. Select "Manage Subscription" from the dropdown.
4. Wait for the redirect to the Stripe portal (usually 5-10 seconds).

Cancel on the Stripe portal

1. Find the PhotosDownloader for Facebook™ subscription.
2. Click "Cancel subscription" on the right.