Frequently Asked Questions
General
What is ESuit?
Is ESuit safe to use?
Does ESuit collect my personal data?
Which browsers are supported?
Is ESuit affiliated with any social platform?
Installation & Setup
How do I install an ESuit extension?
Why isn't the extension icon showing in my browser?
Does ESuit work on mobile or tablet?
Can I use multiple ESuit extensions at the same time?
Billing & Subscription
How to cancel my subscription?
Subscription successful, but the features are still limited.
Can I get a refund?
I mistakenly subscribed multiple times.
What payment methods are accepted?
Is there a free trial?
Features & Usage
What file formats can I export to?
Is there a limit on how much data I can export?
Can I download private videos or albums?
Does bulk downloading affect my social account?
Can I use ESuit extensions in social media groups?
Privacy & Security
Does ESuit store my social account password?
Can the platform detect that I'm using ESuit?
Where is my exported data stored?
Is it legal to export data from social platforms?