Frequently Asked Questions

Pin the extension's icon to the browser's actions bar.

1. Click on the extension icon located in the top-right corner of the browser.
2. In the pop-up window, locate the extension "PhotosDownloader for Facebook™" and click on the pin icon on the right side.

Visit Manage Subscription Page

1. Click on the extension icon located in the top-right corner of the browser.
2. In the pop-up window, click on the icon next to your account name.
3. Click "Manage Subscription" from the dropdown list.
4. Wait for the page to redirect to the Stripe portal.(Typically, it requires a wait of 5-10 seconds)

Cancel your subscription on the Stripe portal page

1. Locate the subscription record for PhotosDownloader for Facebook™.
2. Click on the "Cancel subscription" option on the right-hand side.